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  • WOMEN
    • Shop all women
      Bottoms
      Tops
      Bikinis
  • MEN
    • Shop all men
      Tees
      Shorts
      Singlets
  • ACCESSORIES
  • OUR STORY
  • FAQ
  • CONTACT
  • Account

    VYFOR — CUSTOMER CARE

    Privacy Policy

    Clear answers and considered customer care.

    CUSTOMER CARE

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    Effective 15 November 2026. These policies may be updated before VYFOR opens for orders.

    VYFOR values the trust you place in us. This policy explains how we may collect, use, store and share personal information when you browse vyformore.com, join our early-access list, contact our team or buy from us when orders are available. Contact vyformore@gmail.com with questions.

    What information we collect

    Information may include your name, email address, phone number, delivery and billing address, account information, purchase and return records, communications with customer support and preferences you choose to supply. Technical information such as device type, browser, website activity and cookies may also be collected through the website and enabled services. Available payment providers handle checkout payment details; please do not send card numbers through email or contact forms.

    How we receive information

    We receive details you choose to give us through sign-up forms, messages or orders; technical information generated when you browse; and relevant information from service providers involved in payments, delivery and fraud prevention when permitted.

    Why we process your data

    We may use your data to manage the store, maintain website security, respond to enquiries, process orders and returns, arrange shipping, keep required business records, improve shopping experience and send relevant transactional updates. With appropriate permissions, we may also send launch announcements and new-product emails. You can unsubscribe from marketing messages through the link in an email or by contacting us.

    Providers and disclosures

    Our website uses Shopify as its ecommerce platform. When relevant services are enabled, we may share information with payment companies, delivery providers, email systems, fraud prevention services, hosting providers and analytics providers only as necessary or otherwise permitted. We do not sell your personal details to advertisers.

    Overseas handling

    Shopify and other technology providers may process or store information outside Australia. Relevant locations depend on the providers we actually enable. We will take reasonable steps where required for appropriate handling and review this notice as our supplier arrangements are finalised.

    Cookies and web technologies

    Cookies may help core shopping, account and security functions work. We may also use optional analytics or advertising tools when enabled and lawful. You can adjust browser cookie preferences, although switching off essential cookies may limit some functions. We will display additional consent options where legally necessary.

    Data security and retention

    We use reasonable protections against unauthorised access, loss and misuse. Internet services carry some inherent risk. Personal information is retained for as long as reasonably necessary to deliver services, comply with law, manage disputes and maintain accurate records, then deleted or de-identified as appropriate.

    Access, correction and complaints

    To request access to personal information, correct an inaccuracy, ask a privacy question or make a complaint, email vyformore@gmail.com. We may need to verify your identity before actioning a request. We will respond in a reasonable time and explain if a particular request cannot be met. Where applicable, you may also raise concerns with the Office of the Australian Information Commissioner.

    Young visitors

    Our website is not designed to knowingly collect unnecessary personal data from children. If you believe this has occurred, please contact us so we can review the circumstances.

    Updates to this policy

    We may revise this policy when our services, providers or legal requirements change. The latest version will appear on this page with its effective date.

    Get in touch

    VYFOR — vyformore@gmail.com | Contact page

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